Appointment Cancellation Policy

As a small business, every appointment is important to Cuts By Kelley. We understand that life can be unpredictable. However, to ensure we can provide the best service to all our valued clients and keep the business sustainable, we kindly request your cooperation with our cancellation policy.

24-Hour Notice:

If you need to cancel or reschedule your appointment, please give us more than 24 hours' notice. This allows us to offer your slot to another client and keep our schedule efficient for everyone.

Missed Appointments:

In cases where appointments are cancelled with less than 24 hours' notice, or in the event of a no-show, we will require payment for the missed appointment before any future bookings can be made.

We hope you understand that this policy is in place to ensure that we can continue to offer high-quality service and availability to all our clients. Thank you for your understanding and cooperation.For cancellations or to reschedule, please contact us at: (814) 280-2292. We appreciate your business and look forward to serving you soon!